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Enter the order number and the e-mail used for the order.
Order number *
E-mail *
Website
Check the details and submit the withdrawal form.
Full name / company name
Permanent address / registered office / place of business
Date of birth / Company ID
E-mail
Phone
Address for communication and delivery of the complaint result The complaint result will be sent to this address, for example the repaired product, replacement product or rejection notice.
The customer requests delivery of the complaint result to the operator’s registered office, where the customer will collect it in person NoYes
Bank account / IBAN *
Preferred complaint resolution method Product repair Replacement of the product or its part Withdrawal from the purchase contract and refund of the purchase price Reasonable discount from the purchase price Other / according to seller assessment
Customer note
